Automation With n8n and Make

Deliver and Scale ยท 22 min

By the end of this lesson you will:
  • Identify which SOP steps are worth automating
  • Understand triggers, actions and human review steps in n8n and Make
  • Build one working automation for your business

Your SOPs describe how work gets done. Automation takes the repetitive, rules-based parts of those SOPs and runs them for you. In this lesson you will learn how automation platforms work, pick the right tool, and build your first workflow with a human kept in the loop.

What to automate (and what not to)

Look through the SOPs you wrote in Lesson 13. Highlight steps that are repetitive, rules-based and low-risk. Those are automation candidates. Keep judgment calls, client communication and final quality review in human hands.

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